Customer FAQ

Introduction

Q 01: How to install the program?

Q 02: How to uninstall the program?

Q 03: How much should I pay for Free AntiSpyware?

Q 04: Do I have to pay for the upgrade and tech support?

Q 05: What should I do if I have problems with the program?


Q 01: How to install the program?

A: After running the installer of Free AntiSpyware, the Welcome page of Setup Wizard appears. To continue the installation, it is recommended to close all other applications and click "Next". After that, you will be prompted to accept the license agreement. To do this, read the license agreement, mark the box "Accept" and click "Next". Then you will be offered a folder where Free AntiSpyware will be installed. If needed, you can select another folder by clicking "Browse". After that, press the "Next" button and the installment will begin.

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Q 02: How to uninstall the program?

A: You can uninstall Free AntiSpyware in different ways, but each of them performs the same operations (removal of program files, removing registry entries, etc.).

*Removal from the list of installed programs
1. Close Free AntiSpyware.
2. Click the "Start" Menu.
3. Select "All Programs".
4. Select "Free AntiSpyware".
5. Click the "Uninstall".

*Removing the Windows Control Panel
1. Close Free AntiSpyware.
2. Click Start.
3. Go to the Control Panel.
4. Double-click "Add or Remove Programs" ("Programs and Features" in Windows Vista or Windows 7/8).
5. Select Free AntiSpyware.
6. Click "Remove".

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Q 03: How much should I pay for Free AntiSpyware?

A: Free AntiSpyware is freeware that can be used on any purpose. You can use the fully functional version for FREE without any limit or hidden cost.

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Q 04: Do I have to pay for the upgrade and tech support?

A: Of course not. All upgrades and tech support are free to all users.

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Q 05: What should I do if I have problems with the program?

A: If you find any deficiencies in Free AntiSpyware, please contact us. Our team will help to solve your problem as soon as possible.

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